:root {
  --fundo: #f5f6f8; --cartao: #fff; --texto: #1c2430; --suave: #5b6676; --linha: #d8dde5;
  --escuro: #1f2937; --destaque: #0f766e; --destaque-texto: #fff; --erro: #b42318; --aviso: #fff3d6; --aviso-texto: #6b4b00;
  --raio: 12px;
}
@media (prefers-color-scheme: dark) {
  :root { --fundo: #11161d; --cartao: #1a212b; --texto: #eef1f5; --suave: #9aa5b5; --linha: #2c3644; --escuro: #0b0f14;
    --destaque: #2dd4bf; --destaque-texto: #06201c; --erro: #ff8a80; --aviso: #3a2d0a; --aviso-texto: #ffd98a; }
}
* { box-sizing: border-box; }
html { -webkit-text-size-adjust: 100%; }
body { margin: 0; font: 16px/1.45 system-ui, -apple-system, "Segoe UI", Roboto, sans-serif; background: var(--fundo); color: var(--texto);
  padding-bottom: env(safe-area-inset-bottom); }
[hidden] { display: none !important; }
.sr { position: absolute; width: 1px; height: 1px; overflow: hidden; clip: rect(0 0 0 0); white-space: nowrap; }
:focus-visible { outline: 3px solid var(--destaque); outline-offset: 2px; }
.topo { display: flex; align-items: center; justify-content: space-between; gap: 12px; background: var(--escuro); color: #fff;
  padding: calc(10px + env(safe-area-inset-top)) 16px 10px; position: sticky; top: 0; z-index: 5; }
.topo h1 { font-size: 18px; margin: 0; font-weight: 650; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.link { background: none; border: 0; color: inherit; font: inherit; text-decoration: underline; min-height: 44px; padding: 0 8px; cursor: pointer; }
.faixa { display: block; width: 100%; min-height: 48px; border: 0; background: var(--aviso); color: var(--aviso-texto); font: inherit;
  font-weight: 600; padding: 10px 16px; text-align: left; cursor: pointer; }
main { max-width: 640px; margin: 0 auto; padding: 16px; }
.carregando, .vazio { color: var(--suave); text-align: center; padding: 32px 8px; }
.cartao { background: var(--cartao); border: 1px solid var(--linha); border-radius: var(--raio); padding: 16px; margin-bottom: 16px; }
h2 { font-size: 20px; margin: 0 0 12px; } h3 { font-size: 17px; margin: 0 0 8px; }
label { display: block; font-weight: 600; margin: 12px 0 6px; }
.filtros label.sr { margin: 0; }
input, select { width: 100%; min-height: 48px; font: inherit; color: inherit; background: var(--cartao); border: 1px solid var(--linha);
  border-radius: 10px; padding: 8px 12px; }
input[type=search] { margin-bottom: 8px; }
#codigo { font-size: 28px; letter-spacing: .35em; text-align: center; }
button, .botao { font: inherit; min-height: 48px; border-radius: 10px; padding: 10px 16px; border: 1px solid var(--linha); cursor: pointer;
  display: inline-flex; align-items: center; justify-content: center; text-decoration: none; }
.primario { background: var(--destaque); color: var(--destaque-texto); border-color: var(--destaque); font-weight: 650; }
.secundario { background: var(--cartao); color: var(--texto); }
form .primario, form .secundario { width: 100%; margin-top: 12px; }
button:disabled { opacity: .6; cursor: progress; }
.ajuda { color: var(--suave); margin: 0 0 8px; }
.erro { color: var(--erro); font-weight: 600; margin: 12px 0 0; }
.voltar { background: none; border: 0; color: var(--destaque); font-weight: 650; padding-left: 0; margin-bottom: 4px; }
.abas { display: flex; gap: 8px; overflow-x: auto; padding: 4px 0 12px; scrollbar-width: none; }
.abas button { flex: 0 0 auto; background: var(--cartao); color: var(--texto); }
.abas button[aria-pressed=true] { background: var(--escuro); color: #fff; border-color: var(--escuro); font-weight: 650; }
.abas .n { margin-left: 6px; font-size: 13px; opacity: .8; }
.lista { list-style: none; margin: 0; padding: 0; display: grid; gap: 10px; }
.item { display: block; width: 100%; text-align: left; background: var(--cartao); color: inherit; border: 1px solid var(--linha);
  border-radius: var(--raio); padding: 14px 16px; min-height: 64px; }
.item .linha1 { display: flex; justify-content: space-between; gap: 8px; font-weight: 650; }
.item .linha2 { color: var(--suave); margin-top: 2px; overflow-wrap: anywhere; font-weight: 400; }
.item.novo { border-left: 6px solid var(--destaque); }
.selo { display: inline-block; margin: 0 0 8px; padding: 2px 10px; border-radius: 99px; background: var(--fundo); border: 1px solid var(--linha); font-size: 14px; }
.ponto { color: var(--destaque); font-size: 14px; font-weight: 700; }
dl { margin: 0 0 8px; } dt { color: var(--suave); font-size: 14px; margin-top: 8px; } dd { margin: 0; overflow-wrap: anywhere; }
.resumo { background: var(--fundo); border-radius: 10px; padding: 10px 12px; margin: 8px 0 16px; }
.acoes { display: grid; grid-template-columns: 1fr 1fr; gap: 10px; margin-bottom: 8px; }
.conversa { list-style: none; margin: 12px 0 0; padding: 0; display: grid; gap: 8px; }
.conversa li { max-width: 88%; padding: 10px 12px; border-radius: 14px; overflow-wrap: anywhere; white-space: pre-wrap; }
.conversa li.cliente { background: var(--fundo); border: 1px solid var(--linha); justify-self: start; }
.conversa li.ia { background: var(--escuro); color: #fff; justify-self: end; }
.conversa .quem { display: block; font-size: 12px; opacity: .7; margin-bottom: 2px; }
.conversa .pt { display: block; margin-top: 6px; padding-top: 6px; border-top: 1px dashed currentColor; font-style: italic; }
.guia-ilustracao { height: 180px; border-radius: 12px; background: var(--fundo); border: 1px solid var(--linha); display: grid; place-items: center; font-size: 72px; margin: 8px 0 12px; }
.aviso { position: fixed; left: 16px; right: 16px; bottom: calc(16px + env(safe-area-inset-bottom)); background: var(--escuro); color: #fff;
  padding: 12px 16px; border-radius: 10px; text-align: center; z-index: 9; }
@media (prefers-reduced-motion: no-preference) { .item { transition: border-color .15s; } }

/* ---------- menu, mês e números ---------- */
.menu { display: grid; grid-template-columns: repeat(4, 1fr); background: var(--cartao); border-bottom: 1px solid var(--linha); }
.menu button { border: 0; border-bottom: 3px solid transparent; border-radius: 0; background: none; color: var(--suave); font-weight: 600; padding: 8px 2px; min-height: 48px; font-size: 15px; }
.menu button[aria-current=page] { color: var(--texto); border-bottom-color: var(--destaque); }
.mes-bar { display: flex; align-items: center; justify-content: space-between; gap: 8px; margin-bottom: 12px; }
.mes-bar strong { display: block; text-align: center; }
.mes-bar strong::first-letter { text-transform: uppercase; }
.mes-bar button { width: 48px; font-size: 22px; padding: 0; background: var(--cartao); color: var(--texto); }
.numeros { display: grid; grid-template-columns: 1fr 1fr; gap: 10px; margin-bottom: 16px; }
.numeros.tres { grid-template-columns: repeat(auto-fit, minmax(100px, 1fr)); }
.numero { background: var(--cartao); border: 1px solid var(--linha); border-radius: var(--raio); padding: 12px 14px; display: grid; }
.numero .valor { font-size: 32px; font-weight: 700; line-height: 1.1; font-variant-numeric: tabular-nums; }
.numero .rotulo { color: var(--suave); font-size: 14px; }
.destaque-cartao { border-left: 6px solid var(--destaque); }
.destaque-cartao p, .cartao .tempo { margin: 0; }
.vazio-mes { padding: 8px; }
.funil, .picos, .barras { list-style: none; margin: 0; padding: 0; display: grid; gap: 12px; }
.f-linha { display: flex; justify-content: space-between; gap: 8px; margin-bottom: 4px; }
.f-nota { display: block; color: var(--suave); font-size: 13px; margin-top: 2px; }
.b-trilho { display: block; height: 8px; border-radius: 4px; background: var(--fundo); overflow: hidden; }
.b-valor { display: block; height: 100%; background: var(--destaque); border-radius: 4px; }
.barras li { display: grid; grid-template-columns: 1fr auto; gap: 2px 8px; }
.barras .b-trilho { grid-column: 1 / -1; grid-row: 2; }
.b-numero { font-variant-numeric: tabular-nums; font-weight: 650; }
.b-rotulo { overflow-wrap: anywhere; }
.picos li { display: flex; justify-content: space-between; gap: 8px; }
.grafico-caixa { margin: 0 -4px; }
.grafico { display: block; width: 100%; height: auto; }
.g-grade { stroke: var(--linha); stroke-width: 1; }
.g-base { stroke: var(--suave); stroke-width: 1; }
.g-texto { fill: var(--suave); font-size: 11px; }
.g-eixo { fill: var(--suave); font-size: 12px; font-weight: 600; }
.g-barra { fill: var(--destaque); }
.g-alvo { fill: transparent; cursor: pointer; }
.g-alvo:hover { fill: color-mix(in srgb, var(--destaque) 12%, transparent); }
.leitura { color: var(--suave); text-align: center; margin: 4px 0; min-height: 24px; }
.tabela-g summary { cursor: pointer; min-height: 44px; display: flex; align-items: center; color: var(--destaque); font-weight: 650; }
.tabela-g table { width: 100%; border-collapse: collapse; }
.tabela-g th, .tabela-g td { text-align: left; padding: 6px 4px; border-bottom: 1px solid var(--linha); }
.pergunta { border-top: 1px solid var(--linha); padding: 12px 0; }
.pergunta:first-of-type { border-top: 0; }
.pergunta .p-texto { font-weight: 650; margin: 0 0 8px; overflow-wrap: anywhere; }
.pergunta .p-resposta { margin: 0 0 4px; overflow-wrap: anywhere; background: var(--fundo); border-radius: 10px; padding: 8px 12px; }
.pergunta textarea { width: 100%; font: inherit; color: inherit; background: var(--cartao); border: 1px solid var(--linha); border-radius: 10px; padding: 8px 12px; resize: vertical; }
.pergunta button { width: 100%; margin-top: 8px; }
.pergunta.feita .ajuda { margin: 0; }
.g-alvo.sel { fill: color-mix(in srgb, var(--destaque) 20%, transparent); stroke: var(--destaque); stroke-width: 1.5; }
.erro-carga { text-align: center; padding: 16px 8px; }
.erro-carga .tentar { margin-top: 8px; }
.nota-funil { margin: 12px 0 0; font-size: 14px; }

/* ---------- painel do João ---------- */
.menu.admin { grid-template-columns: repeat(5, 1fr); }
.alertas { list-style: none; margin: 0; padding: 0; display: grid; gap: 8px; }
.alertas li { border-left: 6px solid var(--erro); background: var(--fundo); border-radius: 8px; padding: 8px 12px; overflow-wrap: anywhere; }
.alertas li.credito { border-left-color: #b7791f; }
.alertas li.limite { border-left-color: #6b46c1; }
.placar { list-style: none; margin: 0; padding: 0; display: grid; gap: 14px; }
.placar li { display: grid; gap: 4px; }
.placar .p-linha { display: flex; justify-content: space-between; gap: 8px; align-items: baseline; }
.placar .meta-ok .b-valor { background: #2f855a; }
.placar button { margin-top: 6px; min-height: 44px; }
.conv { border-top: 1px solid var(--linha); padding: 4px 0; }
.conv > summary { cursor: pointer; min-height: 48px; display: flex; flex-direction: column; justify-content: center; }
.conv .sem-contato { color: var(--suave); font-size: 14px; }
.conversa li.ia .errada { margin-top: 8px; background: #fff; color: #1c2430; border-color: transparent; min-height: 44px; }
.conversa li.ia.marcada { outline: 2px solid var(--erro); }
.form-errada { margin-top: 8px; display: grid; gap: 6px; }
.form-errada textarea, #adm-ficha textarea { width: 100%; font: inherit; color: #1c2430; background: #fff; border: 1px solid var(--linha); border-radius: 10px; padding: 8px 12px; }
#adm-ficha textarea { color: inherit; background: var(--cartao); font-family: ui-monospace, Menlo, Consolas, monospace; font-size: 14px; min-height: 360px; }
.aviso-ficha { background: var(--aviso); color: var(--aviso-texto); border-radius: 10px; padding: 8px 12px; margin: 0 0 12px; }
.linha-botoes { display: grid; grid-template-columns: 1fr 1fr; gap: 10px; margin-top: 8px; }
.credito-linhas { display: grid; gap: 4px; margin-bottom: 8px; }
#adm-abas { display: grid; grid-template-columns: 1fr 1fr; overflow: visible; }
#adm-abas button { width: 100%; }
#adm-ficha #adm-ficha-confirmar { width: 100%; margin: 8px 0; }